Slide 1: Operationalizing the Principles of Inclusive Emergency Management
•	March 10, 2022
•	L. Vance Taylor
Chief, Office of Access and Functional Needs (OAFN)
California Governor’s Office of Emergency Services (Cal OES)
Slide 2: Access and Functional Needs (AFN)
•	Individuals who have:
•	Developmental, intellectual or physical disabilities
•	Chronic conditions or injuries
•	Limited English proficiency
•	And/or…
•	Individuals who are:
•	Older adults, children or pregnant
•	Living in institutionalized settings
•	Low income, homeless and/or transportation disadvantaged
Slide 3: Office of Access and Functional Needs (OAFN) 
•	Established in 2008 to identify the needs of people with disabilities, older adults, and all Californians with access and functional needs before, during, and after a disaster.
•	OAFN integrates whole community needs and resources throughout emergency management systems and provides guidance to emergency managers, planners, service providers, partners, stakeholders, etc.
Slide 4: Principles of Inclusive Emergency Management
•	Integration
•	Bringing people to the table
•	Understanding needs
•	Making room for everyone
•	Partnership
•	Working together
•	Creating buy-in
•	Earning credibility
•	Synergy
•	Building community
•	Achieving more together
Slide 5: The Mission: Mega Vaccination Pilot Sites
•	Cal OES and FEMA were mission-tasked by the Administration to pilot two mega vaccination sites
•	Vaccines were to be administered equitably with a focus on underserved communities
•	The pilots were to create a blueprint for standing up mega vaccination sites nationwide
Slide 6: Principle #1: Integration – Bringing People to the Table to Understand and Address Needs
•	Establishing Equity Focus
•	Including AFN stakeholders
•	Identifying and addressing needs
•	Accessibility Services
•	In-person and video language services
•	DME, tents, privacy rooms, etc.
•	Free paratransit and shuttles
•	Mobile Vaccination Clinics
•	Deployed mobile clinics
•	Partners identified sites
Slide 7: Principle# 2: Partnership –  Working Together to Create buy-in and Credibility
•	Direct input from the Pacific ADA Center, Disability Rights California, and others
•	Involved in planning and implementation
•	Trusted sources to assist with public messaging
•	Deployed mobile vaccination clinics to CBO-identified locations
Slide 8: Principle #3: Synergy – Together we Achieve Great Things
•	Mass Vaccination Sites:
•	As of April 12thmore than 720,000 vaccines were administered
•	More than 103,000 administered at mobile clinics within the community
•	More than 68 percent were administered to targeted underserved communities and people of color
Slide 9: Office of Access and Functional Needs
•	Thank you
•	L. Vance Taylor
•	Chief, Office of Access and Functional Needs (OAFN)
•	California Governor’s Office of Emergency Services (Cal OES)
Slide 10: Kern County Inclusive Emergency Management 
•	March 10, 2022
•	Georgianna Armstrong, Emergency Manager
•	Kern County Fire Dept – Office of Emergency Services
•	Email: Garmstrong@kerncountyfire.org
•	Phone:  661-873-2604
Slide 11: Kern County Emergency Management AFN Projects
•	County of Kern’s ability to effectively plan for inclusive emergency response dependent upon interaction with key stakeholders:
•	Independent Living Center of Kern County
•	Community Action Partnership
•	BGLAD
•	Ombudsman
•	CalOES – OAFN
Slide 12: Kern County Emergency Management AFN Projects
•	Working with community organizations provides:
•	Subject matter expertise that government may lack
•	Enhanced response capability
Slide 13: Kern County Emergency Management AFN Projects
•	Alert & Warning:  “ReadyKern”
•	Targeted outreach
•	Campaign graphics
•	Multi-language
•	Targeted Public Service Announcement
•	Smart 911
Slide 14: Kern County Emergency Management AFN Projects Evacuation Transportation
•	2009: Isabella Dam Failure Evacuation Plan
•	Stakeholder planning group failed to address AFN evacuation needs
Slide 15: Kern County Emergency Management AFN Projects Evacuation Transportation
•	Transportation providers into ICS structure
•	Development of database of facilities
•	Designated bus service pickup locations
Slide 16: County of Kern: AFN Disaster Response Evacuation Transportation
•	Aging & Adult Services Hot Line
•	Coordination with EOC
•	Transportation resource providers:
•	 Kern Regional Transit
•	 Kern Superintendent of Schools (MOU)
•	 GET (MOU)
Slide 17: Disaster Response Management Structure
•	Established AFN Position in Kern EOC
•	Operations Section
•	Kern County Aging &Adult Services Dept
•	Video incident updates with ASL interpretation
Slide 18: Partnership with Community Organizations
•	Grant Funds to Sponsor:
•	Independent Living Center of Kern County
•	Start up funding to expand ASL services available locally
•	Community Action Partnership of Kern County
•	Trusted source to provide community preparedness information to Spanish 
•	speaking and/or lower income community
•	BARC
•	Equipment for targeted training to use 911 and ReadyKern
Slide 19: Grant Funds for Inclusive Emergency Response
•	FEMA Grant Programs Directorate 
•	Information Bulletin No. 361 (May 13, 2011)
•	Directs integrating needs of persons with Access & Functional Needs into local Homeland Security and emergency preparedness programs
Slide 20: Grant Funds for Inclusive Emergency Response
•	Authorized Equipment List (AEL) to allow grant funds to be used to purchase equipment and supplies for:
•	19AF-01-CHLD	Infants & Children
•	19AF-01-COMM	Communications & Sensory Support
•	19AF-01-FEED	Feeding Support
•	19AF-01-HYGN	Personal Hygiene
•	19AF-01-MOB		Mobility Support
•	19AF-02-BACC	Service Animals Bedding & Accessories
•	19AF-02-RELF		Service Animals – Relieving Station
Slide 21: County of Kern: AFN Disaster Response Mass Care Shelters – Equipment Trailers
•	ADA compliant cots
•	Hoyer lift/sling
•	Wheelchair, cane, walker
•	Threshold ramps
•	Bedside commode
•	Privacy curtain
•	Portable playpen/bassinet
•	Diapers/wipes (adult & child)
•	Shower bench & wheelchair
•	Accessible shower tools
•	Audio guard / lights
•	Magnifiers / scrolling signage
•	Disposable earplugs
•	Cell phone chargers
•	Service Animal supplies
•	UbiDuo & Laptop computer
•	Portable refrigerator (medication)
Slide 22: County of Kern:
•	AFN Disaster Response Mass Care Shelters – ADA Compliant 2-unit Bathroom/Shower Trailer
Slide 23: County of Kern: AFN Disaster Response Mass Care Shelter SOP
•	Equal access and support
•	Acting on client’s words to meet needs
•	Support customary level of independence
•	Compliance with Americans with Disabilities Act (ADA)
Slide 24: County of Kern: AFN Disaster Response Mass Care Shelter SOP Focus
•	Mobility disabilities
•	Visual impairment
•	Hearing impairment
•	Non-English speakers
•	Limited financial means
•	Unaccompanied/unsupervised minors
•	Foster children
•	Persons without (pre-incident) stable housing
•	Legally mandated registered individuals
Slide 25: Emergency Preparedness Videos for People with Disabilities
•	Introduction 
•	Skills Test
•	Building a Support Team
•	Emergency Supply Kits
•	Physical & Mobility Limitations
•	Low or No Vision
•	Hearing
•	All video sections are in English and Spanish languages, captioned, with ASL interpretation Videos hosted on Kern Aging & Adult Services website 
•	(https://www.kerncounty.com/government/aging-adult-services/resources/emergency-preparedness)
Slide 26: Extended Power Outages
•	Aging & Adult Services: direct contact to medical baseline customers to confirm awareness and requests for assistance
•	Cache of portable power units for distribution as needed to support persons reliant on critical medical equipment (Kern Public Health Dept)
Slide 27: COVID-19 Vaccine Clinics
•	Process planning coordination with multiple community providers
•	Onsite walk-thru with community providers for input on improved process
•	Real-time, on-demand remote ASL interpretation services provided
Slide 28: Upcoming Projects
•	Explore process and possibility to maintain real-time, on demand virtual ASL interpretation services Op Area-wide to support field-level first responders (Fire, Law, EMS)
•	Development of evacuation plans specific to Skilled Nursing Facilities and Assisted Living Centers during disaster response
Slide 29: INCLUSIVE EMERGENCY MANAGEMENT IN NEVADA COUNTY
•	Carly Pacheco– Executive Director 
Slide 30: FREED’s Role in Emergency Management
•	Work with local OES on emergency planning and  sheltering needs
•	Provide information to consumers on personal preparedness
•	Sign-up consumers for notification and alert systems- comes from OES relationship
•	Work with consumers who have lost AT for replacement 
•	Suspend normal intake process during emergency 
•	Temporary housing, transportation, and financial assistance during Public Safety Power Shut Offs
Slide 31: Nevada County
•	High Fire Threat (all of Nevada County is in Tier 2 or 3)
•	Winter Storms
•	Multiple utility companies
•	Significant Public Safety Power Shut Offs
Slide 32: Integration
•	Established relationship with local OES
•	Monthly Coordination Meeting
•	Participate in emergency plan development and trainings 
•	Nevada County ADRC gathering unmet needs
•	Prioritize AFN and you take care of whole community
Slide 33: Integration
•	Ready, Set, Go Handbook direct mailed to all households
•	Integrates AFN Strategies in “Emergency Preparedness for ALL”
•	Highlights FREED’s Public Safety Power Shut Off Services
Slide 34: Partnership
•	Get seat at Emergency Operation Center
•	Share direct contact information across partners
•	Co-planning with 211, public health, county social services and OES
•	Shared communication system during emergency events
Slide 35: Synergy
•	Winter Storm 12/27-1/11
•	2/3 of county without power
•	Over 500 individual outages
•	Many roads blocked
•	Phone & internet lines down
•	Longest without power 16 days
Slide 36: Nevada County Event Timeline 
Slide 37: Synergy – What worked well
•	Phone calls from OES to share scope of challenge & establish available resources
•	Collaboration to obtain additional resources
•	Collaboration around community messaging and misinformation
•	Shared referral system from 211 to county and FREED
•	Triage information shared back with county staff clearing snow to prioritize critical issues
Slide 38: Synergy – What worked well
•	Communication with shelter locations to assist individuals with complex needs
•	Quick pivots as the needs increased as the event extended
•	Collaboration with Paratransit, Transit, and County staff to assist with transportation
•	Reassigned county staff to support 211, door to door check-ins and resources for mobile home residents
Slide 39: FREED Services Provided 12/27/21-1/13/2022
•	Across Nevada, Placer, El Dorado, Yuba Counties
•	Received 917 requests for service
•	Provided 82 hotel rooms for 165 individuals
•	Provided transportation to hotels for 8 individuals
•	Provided 725 food vouchers for individuals in hotels and those with specific dietary needs that lost food
•	Provided 574 gas vouchers to keep generators running and support propane purchases
Slide 40: Synergy – What we learned
•	Need for community partners to attend daily county briefing
•	Additional partners joining monthly OES/FREED coordination meeting
•	CBO liaison position in EOC to be created
•	County IT staff to support development of a new collaborative tool 
•	Development of a VOAD (Voluntary Organizations Active In Disaster)